General Terms of Use

1. Purpose and acceptance

These terms govern the use of the Platform owned by RocketROI SL (the "Provider"), Tax ID B-65986465, with address at Paseo de Gracia 88, Ático, 08008 Barcelona. By signing in or using the Platform, the user declares to have read and accepted them.

2. Definitions

• "Platform": the Rocket Hub web application and its associated services.
• "Provider": the entity providing the service, as stated in section 1.
• "Client": the organization whose data is managed on the Platform.
• "User": the person with access credentials (Provider or Client staff).

3. Access and accounts

Access is restricted and personal, by invitation or with credentials provided. The user is responsible for keeping their credentials confidential and for activity carried out under their account.

The user must immediately report any unauthorized use or security breach they become aware of.

4. Acceptable use

The Platform must be used in accordance with the law, these terms and the Provider's instructions. In particular, the following is prohibited:

• Accessing or attempting to access data of clients or organizations other than those authorized.
• Reverse engineering, altering, overloading or compromising the security or availability of the service.
• Using the Platform for unlawful purposes or to process data without an adequate legal basis.

5. Third-party integrations

The Platform integrates with third-party services (Google, Meta, TikTok, Shopify, among others) through their official APIs. Their use is subject to each provider's terms.

The Provider is not responsible for interruptions, changes or limitations that such third parties introduce in their services or APIs.

6. Intellectual property

The Platform, its software, design, trademarks and other elements are owned by the Provider or its licensors and are protected by intellectual and industrial property law. No license is granted other than the right of use necessary for the contracted service.

Content uploaded by the Client (creatives, data, reports) remains its property.

7. Client content and responsibility

The Client and its users are responsible for the lawfulness, accuracy and appropriateness of the content and data they upload or connect, and for having the legal basis required for its processing.

8. Service availability

The Provider will endeavor to keep the Platform available and will make reasonable efforts to ensure continuity, and may perform maintenance or improvements that temporarily affect the service. The Platform is provided "as is" under the agreed terms.

9. Confidentiality

The parties will keep confidential any non-public information they access through use of the Platform and will use it solely for the purposes of the service.

10. Data protection

The processing of personal data is governed by the Privacy Policy and, where applicable, by the data processing agreement (DPA) signed with the Client.

11. Limitation of liability

To the extent permitted by law, the Provider shall not be liable for indirect damages, loss of profit or loss of data arising from the use or inability to use the Platform, nor for causes beyond its reasonable control.

12. Suspension and termination

The Provider may suspend or cancel access in the event of a breach of these terms, a security risk, or the end of the service relationship with the Client.

13. Changes to the terms

The Provider may update these terms. The current version will be published on this page with its update date; continued use of the Platform implies acceptance.

14. Governing law and jurisdiction

These terms are governed by Spanish law. For any dispute, the parties submit to the courts of Barcelona, unless mandatory law provides otherwise.

15. Contact

For any questions regarding these terms, you may write to protecciondedatos@rocketroi.com.